There are ongoing dynamics of change in the financial services sector. Stricter regulations, increasing competitive pressure from FinTechs and alternative banks, new technologies, and a tense geopolitical situation are creating new challenges for the financial industry. Combined with weak growth, a readjustment of business strategy is required. In this context, top managers are required to constantly adapt themselves and their teams to changing conditions. Top managers who succeed in optimizing existing processes while at the same time recognizing trends at an early stage and showing the necessary openness to new things and change will be better positioned to achieve long-term growth and success in the changing environment.